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(November 20)

The Center for Digital Government  has announced the winners of the 2017 Digital Cities Survey. Now in its 17th year, the annual survey recognizes cities using technology to improve citizen services, enhance transparency and encourage citizen engagement.

Omaha moved up to #5 on the list of cities with populations of 250,000-499,999. Last year, Omaha ranked #10.

“This year’s leading digital cities are leveraging technology to connect disadvantaged citizens with critical information and services, promote citizen inclusion in important government processes and share government data with the public,” said Teri Takai, Executive Director of the Center for Digital Government. “Thanks to the efforts of these innovative cities, citizens can now meaningfully interact with city government more easily than in any other time in history. Congratulations to the winners!”

The survey honors cities in five population classifications this year.

250,000 – 499,999 population category:
1st City of Virginia Beach, VA
2nd City of Durham, NC
3rd City of Greensboro, NC
4th City of Kansas City, MO
4th City of Sacramento, CA
5th City of Omaha, NE
5th City of Riverside, CA
6th City of Chandler, AZ
6th City of Long Beach, CA
7th City of Atlanta, GA
8th City of Mesa, AZ
9th City of Cincinnati, OH
10th City of Henderson, NV

500,000 or more population category:
1st City of Los Angeles, CA
2nd City of Albuquerque, NM
3rd City of San Diego, CA
4th City of Charlotte, NC
4th City of Philadelphia, PA
5th City of Louisville, KY
6th City and County of Denver, CO
6th City of Seattle, WA
7th City of Boston, MA
7th City of Phoenix, AZ
8th City of Austin, TX
8th City of San Jose, CA
9th City of Tucson, AZ
10th City of El Paso, TX 

125,000 – 249,999 population category:
1st City of Cape Coral, FL
2nd City of Winston-Salem, NC
3rd City of Norfolk, VA
4th City of Bellevue, WA
5th City of Baton Rouge, LA
6th City of Scottsdale, AZ
7th City of Modesto, CA
7th City of Tacoma, WA
8th City of Augusta, GA
9th City of Pasadena, CA
10th City of Alexandria, VA
10th City of Hampton, VA

75,000 – 124,999 population category:
1st City of Lynchburg, VA
2nd City of Boulder, CO
3rd City of Lee's Summit, MO
4th City of Independence, MO
4th City of Roanoke, VA
5th City of Sugar Land, TX
6th City of Pueblo, CO
6th City of Westminster, CO
7th City of Allen, TX
8th City of Columbia, MO
9th City of Brooklyn Park, MN
10th City of Bloomington, IN
10th City of San Leandro, CA 

Up to 75,000 population category:
1st City of Tamarac, FL
2nd Village of Pinehurst, NC
3rd Village of Schaumburg, IL
4th City of Punta Gorda, FL
5th City of Williamsburg, VA
6th City of DeSoto, TX
7th City of Ithaca, NY
7th Town of Marana, AZ
8th City of Palo Alto, CA
9th City of North Port. FL
10th City of Salem, VA



SELECTED SURVEY FINDINGS:

2017 Top ten technologies and initiatives which are likely to have an increased focus in the next year:

  1. Cybersecurity
  2. Citizen Engagement/ Experience
  3. Mobility/ Mobile Devices/ Applications
  4. Transparency/ Open Data/ Data Governance
  5. Disaster Recovery/ Continuity of Operations
  6. Hire and Retain Competent IT Personnel
  7. Networking: Broadband & Connectivity
  8. Budget/ Cost Control
  9. Business Intelligence/ Analytics
  10. Cloud Computing


The Center for Digital Government is a national research and advisory institute on information technology policies and best practices in state and local government.

The Center is a division of e.Republic, the nation’s only media and research company focused exclusively on state and local government and education.

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