City of Omaha Public Works

The Public Works Department maintains the city’s streets and sewers.  The Department is responsible for:

• The collection and disposal of solid waste including recyclables and yard waste.
• Public Works operates and maintains the City’s two wastewater treatment facilities.
  Domestic and industrial wastewater is collected from Omaha and surrounding communities and treated before being discharged to the Missouri River.
• The Department also manages Omaha’s combined sewer overflow program. 
  The city will be investing millions over the next 15 years in the separation of combined sewers.  This will reduce or eliminate discharges of untreated wastewater into receiving rivers and streams.
• The Department is responsible for the planning, design and construction of street and sewer projects.
• Public works reviews privately financed projects to see that standards for public improvements are met.

The Department responds to requests from the public as soon as possible.  Employees are on call 24 hours per day to respond to emergencies.  Problems such as traffic signal outages and cave-ins on major streets are addressed as soon as personnel can get to the location.  Other requests are investigated and addressed as soon as practical.

Problems and requests for service can be reported through the report a problem form.  Please provide an accurate description of the location and nature of the problem.  If you would like to be contacted, please provide your name, phone number, and/or email address.